Your Privacy Matters

Privacy PolicyProtecting Your Data & Rights

We're committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information.

Last Updated: March 1, 2025
Effective: March 1, 2025

Our Privacy Commitments

Key principles that guide how we handle your data

Data Security

Enterprise-grade encryption and security measures

Transparency

Clear information about data collection and use

User Control

You decide how your information is used

No Data Sales

We never sell your personal information

Information We Collect

We collect information you provide directly to us, such as when you create an account, build a resume, or contact us for support.

Personal Information:

  • Name, email address, phone number
  • Professional experience and education details
  • Resume content and career information
  • Payment information (processed securely by Stripe)
  • Automatically Collected Information:

  • Usage data and analytics
  • IP address and device information
  • Cookies and similar tracking technologies
  • Performance and error data
  • How We Use Your Information

    We use your information to provide, maintain, and improve our services.

    Primary Uses:

  • Provide AI-powered resume optimization
  • Generate personalized career content
  • Process payments and manage subscriptions
  • Send important service updates
  • Additional Uses:

  • Improve our AI algorithms and features
  • Provide customer support
  • Send marketing communications (with consent)
  • Ensure security and prevent fraud
  • Comply with legal obligations
  • Information Sharing

    We do not sell, trade, or rent your personal information to third parties.

    We may share information with:

  • Service providers who help us operate our platform
  • Payment processors for billing purposes
  • Analytics providers for service improvement
  • Legal authorities when required by law
  • We will never:

  • Sell your resume data to employers
  • Share your personal information for marketing by others
  • Use your data for purposes unrelated to our service
  • Transfer data without proper security measures
  • Data Security

    We implement industry-standard security measures to protect your information.

    Security Measures:

  • End-to-end encryption for sensitive data
  • Secure data centers with 24/7 monitoring
  • Regular security audits and updates
  • Employee access controls and training
  • Secure payment processing with Stripe
  • Data Protection:

  • Your resume data is encrypted at rest and in transit
  • We use HTTPS for all communications
  • Regular backups with encryption
  • Incident response procedures
  • Compliance with security frameworks
  • Your Rights and Choices

    You have important rights regarding your personal information.

    Your Rights Include:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate information
  • Erasure: Delete your account and associated data
  • Portability: Export your data in a readable format
  • Objection: Opt-out of certain data processing
  • How to Exercise Your Rights:

  • Account settings for basic changes
  • Contact us at privacy@resumatory.com
  • Response within 30 days for most requests
  • Identity verification may be required
  • Some data may be retained for legal compliance
  • Cookies and Tracking

    We use cookies and similar technologies to enhance your experience.

    Types of Cookies:

  • Essential: Required for basic site functionality
  • Analytics: Help us understand usage patterns
  • Preferences: Remember your settings
  • Marketing: Deliver relevant advertisements
  • Your Cookie Choices:

  • Browser settings to block or delete cookies
  • Opt-out of analytics tracking
  • Advertising preference controls
  • Essential cookies cannot be disabled
  • Some features may not work without cookies
  • Data Retention

    We retain your information only as long as necessary.

    Retention Periods:

  • Active accounts: Duration of service use
  • Deleted accounts: 30 days for recovery, then permanent deletion
  • Payment records: 7 years for tax and legal compliance
  • Support communications: 3 years
  • Analytics data: Up to 2 years in anonymized form
  • Deletion Process:

  • Immediate removal from active systems
  • Secure deletion from backups within 90 days
  • Anonymization of analytics data
  • Retention of some data for legal compliance
  • Certificate of deletion available upon request
  • International Transfers

    We may transfer your information internationally with appropriate safeguards.

    Transfer Mechanisms:

  • Adequacy decisions by regulatory authorities
  • Standard Contractual Clauses (SCCs)
  • Certification schemes and codes of conduct
  • Explicit consent where required
  • Geographic Locations:

  • Primary data processing in the United States
  • Cloud infrastructure in secure data centers
  • Support operations in approved jurisdictions
  • No transfers to countries without adequate protection
  • Your rights remain protected regardless of location
  • Questions About Your Privacy?

    Our privacy team is here to help you understand and exercise your rights

    Privacy Team

    Email us with privacy questions or requests

    Data Requests

    Request your data or account deletion

    Note: This privacy policy may be updated periodically. We'll notify you of significant changes via email or through our platform. Continued use after changes indicates acceptance of the updated policy.

    Your Career Journey Starts Here

    Create your professional resume with confidence, knowing your privacy is protected